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Terms of Service

Effective Date: June 17, 2026

1. Introduction

Welcome to Elevare. These Terms of Service ("Terms") govern your access to and use of the Elevare platform, website, browser extension, mobile applications, and all related services (collectively, the "Service") operated by Elevare, Inc. ("Elevare," "we," "us," or "our").

Elevare is an AI-powered job search and career acceleration platform that helps users tailor resumes to specific job descriptions, generate ATS-optimized documents, create cover letters, track job applications, prepare for interviews, and receive AI-powered career guidance.

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

2. Acceptance of Terms

By creating an account, accessing, or using any part of the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our Refund Policy, which are incorporated herein by reference.

We may modify these Terms at any time by posting the revised Terms on the Service. Your continued use of the Service after the effective date of any modifications constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically.

3. Eligibility and User Accounts

3.1 Age Requirements

You must be at least 18 years old or the age of legal majority in your jurisdiction to use the Service. By using the Service, you represent and warrant that you meet this eligibility requirement.

3.2 Account Registration

To access certain features of the Service, you must create an account. When registering, you agree to:

  • Provide accurate, current, and complete registration information
  • Maintain and promptly update your account information to keep it accurate and complete
  • Maintain the security and confidentiality of your login credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account. Elevare is not liable for any loss or damage arising from your failure to comply with this requirement.

4. Subscription Plans and Billing

4.1 Service Tiers

Elevare offers both free and paid subscription plans. The features and usage limits available to you depend on your subscription tier:

  • Free Plan: Limited access to core features with usage restrictions
  • Starter Plan: Entry-level paid subscription with expanded limits
  • Professional Plan: Full access to core features with generous limits
  • Premium Plan: Advanced features including Lead Hunt, Job Copilot automation, and Mentor access
  • Executive Plan: White-glove automation for senior roles with priority support
  • Sprint Pass: One-time 30-day access to Professional features

4.2 Billing and Payment

Paid subscriptions are billed in advance on a recurring basis (monthly, quarterly, biannually, or annually, depending on your selected plan). You authorize us to charge your designated payment method for all fees incurred under your account.

All prices are listed in United States Dollars (USD) unless otherwise specified. Prices are subject to change with reasonable notice. Price changes will apply to subsequent billing periods and will not affect the current billing period.

4.3 Automatic Renewal

Subscription plans automatically renew at the end of each billing period unless you cancel before the renewal date. You may cancel your subscription at any time through your account settings. Upon cancellation, you will retain access to paid features until the end of your current billing period.

4.4 Taxes

Subscription fees are exclusive of all taxes, levies, or duties imposed by taxing authorities. You are responsible for paying all applicable taxes associated with your subscription, excluding taxes based on Elevare's net income.

4.5 Failed Payments

If a payment fails, we may retry the charge and/or suspend your access to paid features until payment is successfully processed. Continued failure to pay may result in account downgrade or termination.

5. Free and Trial Services

Elevare may offer free trial periods for paid subscription plans. The duration and terms of any trial will be specified at the time of enrollment.

Unless you cancel before the trial period ends, your subscription will automatically convert to a paid subscription, and your payment method will be charged the applicable subscription fee. You may cancel during the trial period at no charge.

Free trials are limited to one per user. Abuse of free trials, including creating multiple accounts to obtain additional trials, may result in account termination.

6. User Responsibilities

6.1 Accurate Information

You are responsible for ensuring that all information you provide through the Service, including resume content, professional history, skills, and qualifications, is accurate and truthful. Elevare's AI tools assist in optimizing and presenting your information but do not verify its accuracy.

6.2 Lawful Use

You agree to use the Service only for lawful purposes and in compliance with all applicable laws, regulations, and third-party agreements. You shall not use the Service to:

  • Misrepresent your qualifications or credentials
  • Apply for positions for which you are ineligible
  • Harass, abuse, or harm any person or organization
  • Interfere with or disrupt the Service or servers or networks connected to the Service
  • Attempt to gain unauthorized access to any portion of the Service

6.3 Content Accuracy

You acknowledge that AI-generated suggestions and optimizations are tools to assist you. You remain solely responsible for reviewing, verifying, and approving all content before use in job applications or professional contexts.

7. Acceptable Use Policy

You agree not to engage in any of the following prohibited activities:

  • Using the Service to generate fraudulent, misleading, or deceptive content
  • Automating access to the Service without our express written permission
  • Attempting to reverse engineer, decompile, or disassemble any portion of the Service
  • Using the Service to scrape, harvest, or collect information about other users
  • Uploading viruses, malware, or other malicious code to the Service
  • Circumventing or attempting to circumvent usage limits, authentication measures, or access controls
  • Reselling, sublicensing, or commercially exploiting the Service without authorization
  • Using the Service in any manner that could damage, disable, overburden, or impair the Service
  • Using Job Copilot or automated application features to submit applications to employers who have prohibited automated submissions

Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account without refund.

8. AI-Generated Content Disclaimer

8.1 Nature of AI Assistance

Elevare utilizes artificial intelligence and machine learning technologies to provide resume optimization, cover letter generation, interview preparation, career guidance, and other features. These AI tools are designed to assist and augment your job search efforts, not replace your professional judgment.

8.2 No Guarantee of Results

While our AI tools are designed to improve the effectiveness of your job application materials, Elevare does not guarantee:

  • That AI-generated or optimized content will result in job interviews or offers
  • That AI suggestions will be appropriate for all employers, industries, or positions
  • That AI outputs will be error-free or complete
  • That ATS optimization will ensure passage through all applicant tracking systems

8.3 Human Review Required

You are solely responsible for reviewing all AI-generated content before submission. AI outputs may contain errors, omissions, inaccuracies, or suggestions that are not appropriate for your specific situation. Always verify that AI-generated content accurately reflects your actual experience, skills, and qualifications.

8.4 Anti-AI Detection

Elevare includes features designed to help make AI-assisted content less detectable as AI-generated. However, detection methods evolve continuously, and we cannot guarantee that content will not be identified as AI-assisted by employers or their systems.

9. Intellectual Property Rights

9.1 Elevare Property

The Service, including its original content, features, functionality, software, design, trademarks, service marks, and logos, is and will remain the exclusive property of Elevare, Inc. and its licensors. The Service is protected by copyright, trademark, and other intellectual property laws.

9.2 Your Content

You retain all ownership rights to the content you upload to the Service, including your resumes, work history, cover letters, and other personal information ("Your Content"). By uploading Your Content, you grant Elevare a non-exclusive, worldwide, royalty-free license to use, process, store, and display Your Content solely for the purpose of providing and improving the Service.

9.3 AI-Generated Outputs

Subject to your compliance with these Terms and payment of applicable fees, you own the outputs generated by our AI tools based on Your Content. However, Elevare retains the right to use anonymized and aggregated data from Service usage to improve our AI models and Service quality.

9.4 Feedback

If you provide Elevare with feedback, suggestions, or ideas regarding the Service, you grant us a perpetual, irrevocable, non-exclusive, royalty-free license to use such feedback for any purpose without compensation or attribution to you.

10. Service Availability

Elevare strives to provide reliable, continuous access to the Service. However, the Service is provided "as is" and "as available." We do not warrant that:

  • The Service will be uninterrupted, timely, secure, or error-free
  • The results obtained from the Service will be accurate or reliable
  • Any errors in the Service will be corrected within any specific timeframe

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

Scheduled maintenance windows will be communicated in advance when possible. Emergency maintenance may occur without prior notice to address security issues or critical system failures.

11. Third-Party Services and Integrations

The Service may integrate with or contain links to third-party websites, services, or applications, including:

  • Payment processors (Stripe, PayPal, Paddle)
  • Calendar services (Google Calendar, Outlook)
  • Job boards and applicant tracking systems (via Job Copilot)
  • Email providers
  • Analytics services

Your use of third-party services is subject to their respective terms of service and privacy policies. Elevare is not responsible for the content, privacy practices, or availability of third-party services.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ELEVARE, INC., ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR:

  • ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • ANY LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES
  • DAMAGES RESULTING FROM YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICE
  • DAMAGES RESULTING FROM ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN
  • DAMAGES RESULTING FROM ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICE

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED DOLLARS ($100).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.

13. Indemnification

You agree to indemnify, defend, and hold harmless Elevare, Inc. and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or relating to:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of any third party
  • Your Content, including any claims that Your Content infringes third-party intellectual property rights
  • Any misrepresentation in your resume, cover letter, or other application materials

14. Account Suspension and Termination

14.1 Termination by You

You may terminate your account at any time by contacting support at support@elevare.io or through your account settings. Upon termination, you will lose access to paid features, but you may export your data before termination.

14.2 Termination by Elevare

We may suspend or terminate your account immediately, without prior notice or liability, if:

  • You breach any provision of these Terms
  • You engage in fraudulent or illegal activities
  • Your account remains unpaid for an extended period
  • Your use of the Service poses a security risk or burden to the Service
  • Required by law or legal process

14.3 Effect of Termination

Upon termination, your right to use the Service will immediately cease. Provisions of these Terms that by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

15. Dispute Resolution

15.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to contact us at support@elevare.io to attempt to resolve the dispute informally. We will make good faith efforts to resolve disputes within 30 days of notification.

15.2 Arbitration

If informal resolution is unsuccessful, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by a recognized arbitration organization in accordance with its rules. The arbitration shall be conducted in English and the seat of arbitration shall be [Jurisdiction].

15.3 Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

15.4 Exceptions

Nothing in this section shall prevent either party from seeking injunctive or other equitable relief in court for matters related to intellectual property rights or unauthorized access to the Service.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Governing Jurisdiction], without regard to its conflict of law provisions. This choice of law does not affect mandatory consumer protection rights that may apply in your country of residence.

17. General Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Elevare concerning the Service and supersede all prior agreements, communications, and understandings.

17.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect, and the invalid or unenforceable provision will be modified to the minimum extent necessary to make it valid and enforceable.

17.3 Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and Elevare's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

17.4 Assignment

You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. Elevare may assign these Terms without restriction.

17.5 Force Majeure

Elevare shall not be liable for any delay or failure in performance resulting from causes outside its reasonable control, including acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

18. Contact Information

If you have any questions about these Terms of Service, please contact us:

Elevare, Inc.
F2 Karmo, Abuja, Nigeria
Email: support@elevare.io

19. Updates to These Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will:

  • Post the revised Terms on the Service
  • Update the "Effective Date" at the top
  • Notify registered users via email or in-app notification for significant changes

Your continued use of the Service after any changes become effective constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must stop using the Service and may request account deletion.